Cancellation policy

Membership cancellation

Paid memberships are billed monthly. You may cancel your membership at any time. Your benefits remain active through the end of your current billing period.

Shipment cancellation and refunds

You may request cancellation within 24 hours of placing your order.

If your package has already shipped, returns and refunds follow our Refund Policy:

Any item, regardless of price, that a customer decides they no longer want must be returned at the customer's initiative. A valid tracking number for the return shipment must be provided to our support team before a refund can be initiated. Please note that our support team is available Monday–Friday, 11AM–5PM CT.

Please handle all return shipments with care. Items that arrive damaged during a buyer's remorse return are ineligible for a refund, as we are unable to verify the condition at the time of purchase.